Welcome to ThePrintiva! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.
1. General Information
- ThePrintiva operates as a print-on-demand store. All products are made to order and fulfilled by our trusted partner, Printify, and its print providers.
- By using our site, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
2. Products & Orders
- We aim to provide accurate descriptions and images of our products. However, slight variations in color or print placement may occur due to the print-on-demand process.
- Orders are processed once payment is confirmed.
3. Pricing & Payments
- All prices are listed in United State Dollars ($) and include applicable taxes unless stated otherwise.
- We accept payments via [PayPal, Stripe, Paystack, or other gateways you enabled].
- ThePrintiva does not store your payment details; all transactions are handled securely by third-party payment processors.
4. Shipping & Delivery
- Products are printed and shipped by Printify’s global network of print providers.
- Delivery times vary depending on the customer’s location and chosen product. Estimated delivery times will be shown at checkout.
- ThePrintiva is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
5. Returns & Refunds
- Since all items are made-to-order, we only accept returns or replacements for:
- Defective or damaged products.
- Incorrect items received.
- Customers must contact us within [7–14 days] of receiving their order with proof (photo/video) of the issue.
- Refunds or replacements will not be issued for:
- Buyer’s remorse (wrong size, color preference, etc.).
- Incorrect shipping details provided by the customer.
6. Intellectual Property
- All designs, logos, and content on ThePrintiva are the intellectual property of ThePrintiva or our licensed partners.
- You may not reproduce, distribute, or use our content for commercial purposes without permission.
7. Limitation of Liability
- ThePrintiva is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability shall not exceed the amount paid for the product purchased.
8. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our store after updates means you accept the new Terms.
10. Contact Us
For questions about these Terms & Conditions, please contact us at:
📧support@theprintiva.com
📍 Lagos, Nigeria.